We're Here to Help
Get support for your quit journey with our comprehensive help center, 24/7 AI assistance, and expert guidance.
How Can We Help You?
24/7 AI Support
Get instant help anytime with our AI coach. Available in the app for immediate support during cravings or difficult moments.
Email Support
Send us a detailed message about your issue. We typically respond within 24 hours.
Email usFrequently Asked Questions
Getting Started
How do I start my quit journey with QuitNic?
Download the QuitNic app from the App Store or Google Play, and set your quit date. The app will guide you through the initial setup and help you create a personalized quit plan.
Is QuitNic free to use?
Yes! QuitNic offers a comprehensive free version with essential features including progress tracking, craving management, and basic AI support. Premium features are available for users who want advanced coaching and additional tools.
What types of nicotine addiction does QuitNic support?
QuitNic supports all forms of nicotine addiction including cigarettes, vaping/e-cigarettes, nicotine pouches (like Zyn, On!), chewing tobacco, and other tobacco products.
Using the App
How does the AI coach work?
Our AI coach provides 24/7 personalized support, motivation, and coping strategies. It learns from your patterns and preferences to offer tailored advice when you need it most. The AI can help with cravings, provide motivation, and answer questions about your quit journey.
How do I track my progress?
The app automatically tracks your quit time, money saved, and health improvements. You can also log cravings, mood, and other factors to better understand your patterns and celebrate your achievements.
What should I do when I have a strong craving?
Open the app immediately and use the craving tools: talk to the AI coach, try breathing exercises, view your progress, or use distraction techniques. The app also has an emergency support feature for intense moments.
Health & Safety
Is it safe to quit nicotine cold turkey?
For most people, quitting nicotine cold turkey is safe, though it can be challenging. However, if you have underlying health conditions or take medications, consult your healthcare provider before quitting. Our app can help you create a gradual reduction plan if preferred.
What if I relapse?
Relapse is a common part of the quit journey for many people. Don't give up! The app has tools to help you get back on track quickly. Learn from what triggered the relapse and adjust your strategy. Many successful quitters had multiple attempts before achieving long-term success.
When should I seek professional medical help?
Seek medical help if you experience severe withdrawal symptoms like extreme depression, anxiety, or physical symptoms that concern you. Also consult a healthcare provider if you have underlying health conditions or if you're pregnant.